Complaints Procedure
DCE Global Ltd is regulated by RICS. We value every client, and your feedback matters to us. If you are dissatisfied with any aspect of our service, we would like the opportunity to address your concerns promptly and fairly.
Please email our Complaints Handling Officer at services@dceglobal.co.uk with your name, the project name and address, and a brief description of your concerns. We will acknowledge your complaint, investigate it and send you a written response as soon as reasonably practicable, normally within 28 days.
Our full Complaints Handling Procedure, including independent dispute resolution, is available on request.
Last updated: November 2026